top of page
Support for all issues.

FAQ

Common Questions

1 – What are the requirements for installing the HSimulators add-on?
To install the HSimulators add-on, you'll need to purchase an X-Plane license beforehand. Please note that with the demo version of X-Plane, your flying capabilities are limited to a specific area.

2 – Are any third-party add-ons necessary as prerequisites for HSimulators?
No, HSimulators functions exclusively with your own objects and standard X-Plane fonts. You won't need any additional third-party add-ons.

3 – Which operating systems are compatible with HSimulators add-ons?
HSimulators add-ons are compatible with both Windows and Mac OS

Write an e-mail for support

 

Report errors.

Minor discrepancies may occasionally arise in the Mesh scenario, primarily because it remains unaltered from the X-Plane default scenario. Given that the X-Plane Global scenario does not extend beyond 73 degrees north, HSimulators has undertaken a commendable effort in the development of North Mesh Canada and Greenland Mesh. However, it is not unusual to come across certain disparities. We kindly request that you provide us with the precise location, offer any suggestions you may have, and send us the details. Rest assured, we are committed to rectifying and updating the scenario accordingly.

It's worth noting that I am a one-person company, and I operate from 8:00 AM to 6:00 PM in the GMT+3 time zone. Should you have any questions or concerns, please do not hesitate to reach out via email. Your support is greatly appreciated, and we are dedicated to ensuring your experience with our products is exceptional.


Thank you very much

Marcio N Amaral
CEO/developer

Av. Nove de julho, 765 — Jardim Apolo, São José dos Campos — SP,

CEP 12243-000, Brasil

+55 12 992103272

  • Facebook
  • Twitter
  • LinkedIn
  • Instagram

Thanks for submitting!

bottom of page